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Sing Sang Jewelry

Last Updated: April 21, 2025

We at Sing Sang Jewelry (including our subsidiaries and affiliates, collectively “we”, “us”, “our” or “Sing Sang”) respect your privacy and are committed to protecting your personal information. This Global Privacy Notice explains what personal information we collect, how we use it, with whom we share it, your rights and choices, and how to contact us about privacy matters.

This Notice applies to information obtained via your transactions and interactions with Sing Sang — including our website singsangjewelry.com, mobile applications, social pages and other platforms that reference this Privacy Notice (“Online Channels”); visits to our stores and in-person interactions (“Offline Channels”); our messaging programs; and third-party sources such as advertising and social networks (collectively, the “Channels”).

Information We Collect

We collect personal information about you from the Channels described above. Types of information we collect include:

  • Contact information (name, postal address, email address, telephone number).
  • Account credentials (username, password).
  • Payment and transaction information (payment card details, billing and shipping addresses) necessary to process orders.
  • Customer service and client care records (inquiries, repair history, communications).
  • Content you provide (photos, comments, reviews).
  • Profile information and preferences (interests, date of birth, demographics, contact preferences).
  • Job application information when you apply for positions (résumé details, employment history, education).
  • Device, usage and clickstream information, IP address and location data (including precise geolocation where you have given consent).
  • Information from third-party service providers and public sources.

We may combine information collected from different sources to provide and improve our services.

Collection With Cookies and Other Technologies

We use cookies, web beacons, pixels, tags, web server logs and similar technologies to collect certain information automatically when you interact with our Online Channels. These technologies help with functionality, analytics, personalization and advertising. To learn how to manage cookie settings and your preferences, please visit our Cookie Policy (link to your cookie policy page).

How We Use Personal Information

We use the personal information we collect for purposes including:

  • To transact with you, fulfill and manage orders, process payments, ship purchases and provide customer support.
  • To create and manage your Sing Sang account and preferences.
  • To operate, evaluate and improve our business, products and services, including analytics and product development.
  • To provide marketing communications, promotions, event invitations and personalized offers (where permitted by law).
  • To detect, investigate and prevent fraud, abuse, or other illegal activity and to protect Sing Sang’s rights and property.
  • To comply with legal obligations and to respond to legal requests.

We rely on several legal bases to process your personal information, including performance of a contract with you, our legitimate business interests, legal obligations, and, where required, your consent.

Interest-Based Advertising & Analytics

We and third parties (such as advertising networks and social platforms) may use information about your online activities to provide interest-based advertising and to measure the effectiveness of our marketing. We use third-party analytics providers to understand usage of our Online Channels. Where required by law, we obtain consent before using certain cookies for analytics or advertising purposes.

Sharing Personal Information

We share personal information with:

  • Service providers who perform functions on our behalf (payment processors, fulfillment, hosting, analytics, marketing and customer support).
  • Affiliated Sing Sang entities worldwide to support the services described in this Notice.
  • Law enforcement, regulators or other parties as required by law or to protect our rights and safety.
  • Potential buyers or other parties in connection with a business transaction (sale, merger, reorganization), subject to confidentiality safeguards.

We do not authorize service providers to use your personal information for their own purposes except as required to perform services on our behalf or as required by law.

Data Transfers

Your information may be transferred to and processed in countries outside the country where it was collected, including the United States. Where required, we will implement appropriate safeguards to protect your information during cross-border transfers.

How Long We Keep Personal Information

We retain personal information as long as necessary to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary depending on the type of information and purposes for which it was collected.

Your Rights & Choices

Subject to applicable law, you may have rights to access, correct, update, export, restrict processing of, or delete personal information we hold about you. You may also have rights to object to certain processing (including targeted advertising) and to withdraw consent previously given.

To update preferences, opt-out of marketing communications, or exercise your privacy rights, contact us as described below. We may need to verify your identity before fulfilling certain requests. Where permitted, we will honor browser- or device-level opt-outs and do-not-track signals as described in our Cookie Policy.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse or alteration. While we take reasonable measures to secure your information, no system can be completely secure.

Children

Our Online Channels are not directed to children. We do not knowingly collect personal information from children under the age of 13 (or other applicable age threshold). If we learn that we have collected information from a child in violation of applicable law, we will delete it. If you believe we have collected personal information from a child, please contact us.

SMS / Text Messaging

If you opt in to receive SMS messages from Sing Sang, you agree to receive automated recurring promotional and transactional messages. Consent is optional and not a condition of purchase. You can opt out at any time by replying STOP to messages you receive. Message frequency varies; carrier message and data rates may apply.

Links to Non-Sing Sang Sites

Our Online Channels may contain links to sites, apps and services operated by third parties. We are not responsible for the privacy practices of third-party sites — please review their privacy notices.

Updates to This Privacy Notice

We may update this Global Privacy Notice periodically to reflect changes in our practices or legal requirements. For significant changes we will post a prominent notice on our site indicating when the Notice was last updated.

How to Contact Us

To exercise your rights, ask questions, update preferences or submit requests regarding your personal information, please contact us:

Email: info@singsangjewelry.com

Please include sufficient information for us to locate your records and, where applicable, we may request additional information to verify your identity.

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Accessibility

Accessibility modes

Epilepsy Safe Mode
Dampens color and removes blinks
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves website's visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.

Online Dictionary

    Readable Experience

    Content Scaling
    Default
    Text Magnifier
    Readable Font
    Dyslexia Friendly
    Highlight Titles
    Highlight Links
    Font Sizing
    Default
    Line Height
    Default
    Letter Spacing
    Default
    Left Aligned
    Center Aligned
    Right Aligned

    Visually Pleasing Experience

    Dark Contrast
    Light Contrast
    Monochrome
    High Contrast
    High Saturation
    Low Saturation
    Adjust Text Colors
    Adjust Title Colors
    Adjust Background Colors

    Easy Orientation

    Mute Sounds
    Hide Images
    Virtual Keyboard
    Reading Guide
    Stop Animations
    Reading Mask
    Highlight Hover
    Highlight Focus
    Big Dark Cursor
    Big Light Cursor
    Cognitive Reading
    Navigation Keys
    Voice Navigation

    Sing Sang Jewelry

    Accessibility Statement

    • singsangjewelry.com
    • April 2, 2026

    Compliance status

    We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

    To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

    This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

    Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

    If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

    Screen-reader and keyboard navigation

    Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

    1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

      These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

    2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.

      Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Disability profiles supported in our website

    • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
    • Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    • Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
    • ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
    • Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
    • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Additional UI, design, and readability adjustments

    1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
    2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over seven different coloring options.
    3. Animations – person with epilepsy can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
    4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
    5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
    6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
    7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

    Browser and assistive technology compatibility

    We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).

    Notes, comments, and feedback

    Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to